TRY YOUR XERO SHOES RISK-FREE FOR 45 DAYS If you’ve changed your mind within 45 days of purchase, simply return your items for a full refund (including shipping) or exchange them for a different size. Although we’ll accept worn shoes, we’d kindly ask you to return them in new condition if possible! Please refer to our returns and exchanges page for more details.
FREE RETURNS & EXCHANGES We’re happy to offer free domestic returns and exchanges (including shipping) for unworn shoes and sandals within 45 days of purchase. Please refer to our returns and exchanges page for more details.
  • 5,000 mile sole warrantySole warranty
  • Over 71,000 5 star reviews!71,000+ 5-star reviews!
  • Natural Fit, Feel and MotionNatural feel
Military/First Responders & Healthcare Discounts

Here's how it works

We offer a 15% discount to U.S. active/reservist military members, veterans, emergency first responders, as well as nurses, doctors, and EMTs.

We use GovX ID, a free third-party service, to verify your affiliation. Once you verify, you’ll be redirected to our website to ship with your discount applied.

This discount is valid for 15% off on up to two items in a single order per month. The discount does not apply to sale items.

If you have any problems, please contact [email protected].

CLICK HERE TO VERIFY THROUGH GOVX

Frequently asked questions

Who is eligible?

All U.S. Military (Air Force, Army, Coast Guard, Marines, Navy, Air National Guard, and Army National Guard) members, Law enforcement officers, Firefighters, and medical service professionals (EMT/Paramedic, Nurses, PAs, Physicians).

Can I use my discount in stores?

This discount is available online only at xeroshoes.com. Some resellers may have their own military discount program.

Can I get a price adjustment for past purchases?

No. To use the discount, you will need to verify your affiliation at the time of purchase.

Can I use my discount for family members and friends?

No. At this time, only current and former U.S. Military members, law enforcement officers, firefighters, and medical service professionals are eligible.

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Warranty Info

When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”

That’s why we offer this 5,000 mile sole warranty.

If you wear your FeelTrue® outsoles (or FeelTrue® section of Z-Trail) down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them with the same product for the following price:

60% off MSRP (full, non-sale, listed, retail price) for the product, plus shipping.

We also offer a 24 Month Manufacturing Warranty, which covers defects and flaws that may happen in the first two years. We will offer a free replacement for orders that qualify.

If you have a manufacturing concern, please email our Customer Service team at [email protected] and include a photo of the issue with your current shipping address. For closed toed shoes, please include another photo with the tongue tag.

Our "You'll Love 'em" Guarantee

If you've changed your mind within 45 days of purchase, simply return your items for a full refund (including shipping, if applicable) or exchange them for a different size.

This special offer only applies to domestic orders made between January 26, 2022 and February 09, 2022.

Although we'll accept worn shoes, we'd kindly ask you to return them in new condition if possible!