To get a just-right fit for your sandals, follow the instructions below. And if you need more help, feel free to reach out to our Customer Happiness Team at 303.447.3100 or [email protected]
For all of our sandals, you want to aim for “snug but comfortable.”
Z-Trek, Z-Trail and Naboso sport sandals
Aqua Cloud and Genesis huarache-style thong sandals
Veracruz sandal
Shortening the laces on the Aqua Cloud and Genesis
If you tighten your heel lacing and end up with “too much lace”, you can shorten the laces by following these instructions: